Troubleshoot iPhone Charging Issues: Get Back to Charging
We’ve all been there—you plug in your iPhone, but nothing happens. No charging icon, no comforting “ding,” just silence. Don’t panic! Charging issues are common, and in most cases, they can be solved with a few simple steps at home.
In this guide, we’ll walk you through quick fixes, deeper troubleshooting tips, and when it’s time to call in the experts. Let’s get your iPhone back to charging again.
🔌 The Quick Fixes (Start Here)
Before diving into advanced solutions, let’s rule out the basics.
1. Check the Charging Cable and Adapter
- Inspect for damage: Look for fraying, bent connectors, or discoloration. Even small cracks can cause charging failures.
- Try another set: If possible, test with an official Apple Lightning/USB-C cable and adapter. Counterfeit or worn-out accessories often fail.
- Look for certification: Always use MFi-certified (Made for iPhone) cables and adapters.
2. Try a Different Power Source
- Plug into a different wall outlet—sometimes the outlet is the issue, not your iPhone.
- Test with a USB port on a computer (but avoid low-power hubs).
- Try a wireless charger if your iPhone supports MagSafe or Qi wireless charging.
3. Force Restart Your iPhone (Model-Specific Instructions)
Sometimes your phone just needs a reset.
- iPhone 8 and later (including iPhone SE 2nd gen and newer):
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Press and hold the Side button until the Apple logo appears.
- iPhone 7 and 7 Plus:
- Press and hold the Volume Down and Sleep/Wake (Side) button together.
- Release both when the Apple logo appears.
- iPhone 6s, SE (1st gen), and earlier:
- Press and hold the Home button and Sleep/Wake button together.
- Release when the Apple logo shows.
🔍 The Deeper Dive (When Basic Steps Fail)
If your iPhone still won’t charge after the quick fixes, it’s time for a more detailed check.
1. Clean the Charging Port Safely
Dust, lint, and debris often build up inside the port.
- Use: A soft, dry brush or a wooden/plastic toothpick.
- Avoid: Metal objects, liquid cleaners, or compressed air (they can damage delicate pins).
- Tip: Hold your iPhone with the port facing down while gently loosening debris, so gravity helps it fall out.
2. Handle Liquid Detection and Water Damage
If your iPhone detects liquid, you’ll see a “Liquid Detected” alert.
- Do NOT: Try charging immediately—it can cause damage.
- Do: Gently tap your iPhone against your hand with the port facing down to clear moisture. Leave it in a dry area with airflow (not rice—it’s ineffective and messy).
- Wait at least 30 minutes before trying again. If the alert persists, give it more time to dry.
3. Check for Software and Charging Settings
- Update iOS: Go to Settings > General > Software Update. A buggy or outdated system can interfere with charging.
- Optimized Battery Charging: Found in Settings > Battery > Battery Health & Charging. This feature slows charging above 80% to reduce battery wear. If your phone “stalls” at 80%, this may be why—it’s normal, not a fault.
🛠️ When to Seek Professional Help
If you’ve tried everything above and your iPhone still won’t charge, the issue may be hardware-related. Signs it’s time to call Apple Support or visit an Apple Store:
- The cable or adapter works with other devices, but not your iPhone.
- Your iPhone overheats when charging.
- Charging only works at a specific angle (likely a loose port).
- You notice physical damage to the charging port or battery swelling.
- The phone doesn’t recognize being plugged in at all, even after testing multiple accessories.
👉 Your best next step: Contact Apple Support or book an appointment at your nearest Apple Store or authorized repair center. They have diagnostic tools and replacement options that DIY fixes can’t match.
✅ Final Thoughts
Charging issues can be frustrating, but in most cases, the fix is simple—whether it’s swapping out a cable, restarting your iPhone, or cleaning the port. And if it turns out to be a bigger issue, Apple’s support team can get you back on track.
Stay calm, follow these steps, and you’ll be powering up again in no time.